Privacy Policy

This Privacy Policy pertains to the website Quantum Shoe Care, located at www.quantumshoecare.com.

Our top priority is to safeguard your privacy and ensure that any personal information you provide us is used responsibly. It is essential for you to understand the kind of data we gather from you, how we use it, and who can access it.

INFORMATION COLLECTION

The information we collect from you depends on your activities when you visit our website. We don't store or gather personal data unless you opt to provide it to us. When you visit our website, we compile and save non-personally identifiable information such as:

  • The domain name from which you access the internet
  • The date and time of your website visit
  • The internet address of the website from which you came to our website.

If you choose to receive information about our company, products, or make inquiries or purchases, we might use your information. We use this information to monitor the number of visitors to our website and to enhance the user experience.

If you contact us, suggest ideas, or request us to contact you, we will gather your information, including your name, email address, postal address, and phone number. When you make a purchase from our website, we will collect and store your credit card information for the duration of the sale, unless you instruct us to store the information indefinitely. Additionally, we may use your billing and shipping information to provide you with more product information and offers, unless you opt out.

INFORMATION DISCLOSURE

We may disclose your personal information for the following reasons:

  • To our representatives to contact you
  • To organizations that provide services for us or on our behalf, including, but not limited to, customer service, credit card processing, market research, data processing, or to provide promotional services on our behalf.
  • To protect our website and our rights, to protect ourselves from liability, or to prevent fraudulent activity, or where it is necessary to permit us to pursue available remedies or limit any damages we may sustain.
  • In the event of a sale, merger, spin-off, or other corporate reorganization of our company, where the information is provided to the new controlling entity as part of regular business activities.
  • If required to comply with a subpoena or warrant issued or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with the rules or court relating to the production of records; and.
  • If we believe in good faith that a law, regulation, rule or guideline requires it.

DATA SECURITY

To maintain data accuracy, prevent unauthorized use, and ensure appropriate use of information, we have established suitable physical, electronic, and administrative procedures to secure information collected online. We work to meet or exceed the requirements for the 12 Payment Card Industry (PCI) and Data Security Standards to ensure that any data you provide is secure.

PRIVACY POLICY CHANGES

We may update or supplement this Privacy Policy periodically and will post revised versions on our website. Privacy Policy changes will apply to information collected from the date we post the revised Privacy Policy on the site, as well as to existing information held by us.

CALIFORNIA PRIVACY RIGHTS

Residents of California have the right to request information from businesses with whom they have an established business relationship. This information includes a list of personal information categories that the business has shared with third parties during the previous calendar year for direct marketing purposes, if any. Additionally, residents can request the names and addresses of such third parties. We collect your address and zip code solely to facilitate the shipping of products you order. It is important to note that this information is necessary to complete your order.

If you are a California resident and our customer, and you wish to receive the aforementioned information, please contact us using the postal address below to submit your request. Please be aware that we are only required to respond to each request once per calendar year.

For any inquiries regarding your privacy, please direct them to QuantumShoeCare.com at: 12330 SW 53rd St, STE 709 Cooper City, FL 33330

TEXT MARKETING AND NOTIFICATIONS

When you provide your phone number during checkout or subscribe via our subscription form or a keyword, you are consenting to receive text notifications and marketing offers from us. These notifications may include order updates and abandoned cart reminders. We guarantee that you will not receive more than ten text marketing messages from us per month. Please note that consenting to these messages is not a requirement for making a purchase.

If you would like to opt-out of receiving these text messages and notifications, simply reply with "STOP" to any message we send you, or use the unsubscribe link provided within our messages. We would like to emphasize that any other methods of opting out, such as using alternative words or requests, may not be considered a valid means of opting out. Note that message and data rates may apply.

For any questions, please text "HELP" to the number that sent you the messages. You can also contact us for further information on opting out.